Question 1

How do I track my order?

Accepted Answer

Sign in, open My Orders, and select the order to view the delivery timeline and tracking updates.

Question 2

How do I start a return?

Accepted Answer

Open the delivered order in My Orders, choose Return, select a reason, and submit. Eligible items follow the returns policy window.

Question 3

What are the shipping options and timelines?

Accepted Answer

Orders ship within India after payment confirmation. Delivery timelines depend on your pincode and appear on the order page once a courier is assigned. Free shipping may apply above the threshold shown at checkout.

Question 4

Which payment methods do you accept?

Accepted Answer

We accept online payments via Razorpay (UPI, cards, and supported wallets/netbanking). Cash on delivery is not available.

Question 5

How do refunds work?

Accepted Answer

Approved returns and cancellations are refunded to the original payment method. Timing depends on your bank or UPI provider; see the Refunds policy for details.